OUR QUALITY POLICY
The Quality Management System of Catalyst Instruments has been designed and implemented as a means of ensuring that products supplied to the customers are of the highest quality and in every instance meet the needs and requirements of the customers.
The quality and reliability of our products is the concern of every person in the organization and not just the sole responsibility of Quality Assurance personnel. Our skillful workers make sure that quality is maintained at each and every step of manufacturing.
We believe that our first responsibility is to the Doctors, Nurses, and Patients, to Mothers and Fathers and all those who use our Instrument. In Meeting their needs every thing we do must be of high quality.
It is an important requirement of the policy that our company would supply its customers with the products which are suitable for their intended purposes and which are in conformity with the relevant agreed specifications or contract. Wherever International Standard applies, our company ensures products supplied conform to the appropriate standards.
The procedures of quality system is designed to ensure that customer requirements are recognized and that consistent control of those requirements are established, implemented and maintained.
We have established this quality policy to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory and legislative requirements as well as our commitment to continually improve our management system.
Customer focus: As an organization we have made a commitment to understand our current and future customers’ needs; meet their requirements and strive to exceed their expectations.
Leadership: Our Top Management have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an organization we recognize that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.
Process approach: As an organization we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives.
Evidence-based decision making: As an organization we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
Relationship management: Catalyst Instruments recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory and legislative responsibilities.
We have produced quality objectives which relate to this policy and this policy is available to all interested parties as well as being made available to the wider community through publication on our Website and Company Noticeboard.